Feedback
Customer satisfaction is very important to us at WEL. If you have any comments about our service or would like to suggest ways that we could improve the service, we'd be delighted to hear from you.
We hope that you will never have cause to complain about the service, but if you are dissatisfied in any way we want to know. We will do whatever we can to sort the problem out. If you are still unhappy, please download a copy of our Complaints Procedure.
To open a PDF file you have to download a program called Acrobat Reader and install it onto your computer. Find out more about using pdf files in our accessibility section.