Helping you and your loved ones stay safe and live independently at home

Lifeline Personal Alarm

It’s reassuring to know that at the touch of a button friends or family can be alerted 24 hours a day, 7 days a week.

  • 24/7 response from our UK-based contact centre
  • Quick and easy to install by our team of qualified installers
  • Simply press the button on your lightweight pendant or wristband to get an instant response
  • Fully maintained and regularly tested equipment
  • No hidden fees – you can cancel at any time.

A service you can trust

We’re one of the UK’s largest alarm monitoring providers with an impeccable customer service record. During 2016:

  • 100% of our customers said our staff were helpful
  • We received 1,060,702 calls to our contact centre
  • Finalist in Sussex Business Awards (Best Customer Service Category)
  • We welcomed over 8,000 new customers

How does Lifeline work?

Lifeline provides valuable round-the-clock support to a wide range of people, including:

  • People living alone and at risk of falling or in 
need or reassurance
  • People living with dementia, epilepsy, heart disease or domestic violence
  • Those who have recently returned from hospital
  • People who are worried about safety and intruders