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We’re committed to helping the vulnerable and elderly live an independent life

Welbeing is a leading UK telecare company

Welbeing is one of the UK’s largest telecare organisations. As part of Doro we now provide services to over 235,000 users – both private and corporate clients. We take care of vulnerable people who can get in touch with our response centres in two ways: through their sheltered housing emergency call systems or individual personal alarm units.

At a glance

  • Leading telecare organisation with national coverage
  • High quality, fully integrated and managed services
  • We care, we are visionary, we are trustworthy
  • 24 hours a day, 7 days a week monitoring in our TSA Quality Framework accredited contact centres

Why we’re here

An ageing population, rising costs for care and shrinking budgets. At Doro, we believe in technology to find the answers to the future’s demands on care.

We empower people to stay safe and independent in their homes

Our vision is to be the number one service provider of technology enabled care services in the UK. To achieve this goal, we set high standards for ourselves and our partners. We rise to challenges by growing our business and championing our people.

Sustainability

Our parent company Doro has a business that fits well into three of the global goals for sustainable development produced by the UN. We have therefore created three focus areas in which we work, each of which reflects a global goal.

Quality assured

Quality is at the heart of everything we do and we are proud to hold a range of accreditations that demonstrate our organisation’s quality and dedication to customer service and satisfaction.

Management team

Experience, talent and a passion for delivering outstanding customer service, our management team combines some of the best leadership and management skills in the telecare industry.

Board of directors

Responsible for the company’s strategy and performance. The Board’s focus is on ensuring that the overall direction of the company remains true to our vision and values in an open, honest, and clear manner.