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We’re committed to helping the vulnerable and elderly live an independent life

Welbeing is a leading UK telecare company

Welbeing is one of the UK’s largest telecare organisations. We now provide services to over 75,000 users – both private and corporate clients throughout the UK. We take care of vulnerable people who can get in touch with our response centres in two ways: through their sheltered housing emergency call systems or individual lifeline units.

At a glance

  • Leading telecare organisation with national coverage
  • High quality, fully integrated and managed services
  • Relationships built on value, trust and understanding
  • 24 hours a day, 7 days a week monitoring facilities in our TSA Quality Framework accredited contact centre
  • Independent provider of technology 

Why we’re here 

The standard lifeline device has provided invaluable support to thousands of people over many years. This proven system enables people to raise the alarm from anywhere in their home, simply by pressing a small lightweight push button trigger which can be worn as a pendant on the wrist or clipped to a pocket.

We empower people to stay safe and independent in their homes

Our vision is to be the number one service provider of technology enabled care services in the UK. To achieve this goal, we set high standards for ourselves and our partners. We rise to challenges by growing our business and championing our people.

Quality assured

Quality is at the heart of everything we do and we are proud to hold a range of accreditations that demonstrate our organisation’s quality and dedication to customer service and satisfaction.

Management team

Experience, talent and a passion for delivering outstanding customer service, our management team combines some of the best leadership and management skills in the telecare industry.

Board of directors

Responsible for the company’s strategy and performance. The Board’s focus is on ensuring that the overall direction of the company remains true to our vision and values in an open, honest, and clear manner.