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We’re committed to helping the vulnerable and seniors live independently

Welbeing is one of the leading telecare companies in the UK. We offer high quality, fully integrated managed services and work closely with our customers to develop innovative, cost effective solutions.

With over 30 years experience and originally set up by Wealden District Council and Eastbourne Borough Council, we now employ over 220 people and have two 24 hour UK contact centres. Welbeing is part of the Doro Group.

At a glance

  • Leading telecare organisation with national coverage
  • High quality, fully integrated, managed services
  • Relationships built on value, trust and understanding
  • 24 hours a day, 7 days a week monitoring facilities in our TSA accredited contact centre
  • Independent provider of technology

Why we’re here

​Our vision is to be the number one service provider of technology enabled care services in the UK. To achieve this, we set high standards for ourselves and for those we work with. Our people live our values and vision every day of the year, every hour of the day.

Quality assured

Quality is at the heart of everything we do and we are proud to be certified to a range of accreditations that demonstrate our organisation’s quality and dedication to customer service and satisfaction.

Management team

Experience, talent and a passion for delivering outstanding customer service, our management team combines some of the best leadership and management skills in the telecare industry.

Board of directors

Responsible for the company’s strategy and performance. The Board’s focus is on ensuring that the overall direction of the company remains true to our vision and values in an open, honest, and clear manner.