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The credentials to reassure

Welbeing is proud to hold the industry’s primary accreditations and credentials, reflecting our commitment to quality and customer service. We work tirelessly to ensure we uphold the highest standards of service and offer only the best, high performance telecare products to our customer base, whatever their needs.

Why are credentials important? Being awarded credentials from some of the industry’s leading associations means you can rest assured you will receive the best service from Welbeing right from initial enquiry through to when you press your pendant. Importantly, the accreditations offer peace of mind that you’re dealing with a professional company, committed to proving excellence during emergencies and helping to make everyday life more comfortable for those who need us.

We’re proud to have been awarded an accreditation from the TSA Quality Framework meaning our team upholds only the highest of industry standards. These are in line with the high quality standards expected of those in the telecare business across the UK, and also in Europe too.

Our other credentials include the worldwide famous ISO 9001:2015 accreditation which also recognises our commitment to providing consistent, quality services.

To find out more about the recognition we’ve received for our commitment to our customers, please read more about our credentials below:

TSA Quality Framework

The Telecare Services Association is the industry’s largest specific membership network across local government, health and the private sector. Our Quality Standards status shows that our services meet UK and European standards to the highest level.

TEC Quality Certified Organisation

ISO 9001 : 2015 Accreditation

This globally recognised quality management standard demonstrates our ability to consistently provide products and services that meet the needs of our customers and other relevant stakeholders.