Welbeing has announced a new and innovative joint venture with Yorkshire Ambulance Service NHS Trust (YAS). The initiative with YAS is called Independant™ and will see people living in the Yorkshire and Humber region receive the well-known red pendant alarm service.
Income received by YAS from the scheme will be put back into patient services in the region.
Commenting on the initiative, Rod Barnes, Chief Executive of YAS, said “We are delighted to be working in partnership with Welbeing on the launch of Independant™, a service designed to ensure users feel safe and secure in their own home whilst providing peace of mind for families and carers. When people find themselves in a difficult situation, for example when they have fallen, this service will provide the support they need. Health-related calls can be channeled through the Clinical Hub in our Emergency Operations Centre and our clinical staff will be able to assess a patient’s needs and arrange for the right help or advice to be given.”
“The new scheme complements our existing services and uses the expertise we have in responding to emergency situations. Furthermore, all the income we generate from this initiative will be put back into patient services for the benefit of everyone living in the region.”
The telecare service is installed in customers’ homes and once set up they benefit from round-the-clock access to the specially trained team in the Welbeing contact centre.
Steve Smith Welbeing’s CEO, said: “We are delighted to be working with YAS, the first ambulance service to launch a scheme in partnership with a private provider. If someone has a fall or is in any way anxious at home, they can press the red button and get straight through to the Welbeing team who will assess what action is needed to help them, whether that’s to call an ambulance or simply contact a friend or member of the family.”
“The red pendant is certainly the best known device that we offer to our customers but is just one of many types of technology that help people live at home securely. Additionally, friends and family benefit from peace of mind knowing their loved ones are always just a touch of a button away from help if they need it.”