To further expand its reach and strength in the UK market Doro has acquired the assets of the Careline services from Connexus Housing Group. Following a stringent selection process Doro were delighted to be chosen as the preferred provider for Connexus Careline’s Technology Enabled Care Services.
Carl-Johan Zetterberg Boudrie, President and CEO of Doro Group said “Doro were delighted to be selected to acquire the Careline service from Connexus Housing Group. Our vision is to empower people to get the most out of every day. We enable independence and ensure peace of mind when it matters most and we are delighted to be able to provide our services to Connexus customers into the future. During this worldwide pandemic we know that more and more organisations are looking at the sustainability of their services as the needs and demands of customers change. We welcome the opportunity to provide a safe home for more people across the UK”.
Connexus Careline provides technology enabled care services in the UK, working with local authorities, housing associations, the private sector and charities. The business monitors around 25,000 telecare connections, incorporating a wide range of devices.
Talking about their decision to sell the business to Doro, Richard Woolley Chief Executive of Connexus Housing Group said: “We are rightly proud of the service that our Careline team has provided over the last 18 years as part of the housing association and indeed prior to that as part of Herefordshire Council. It was a tough decision to sell the business and it was important that the buyer shared our passion for customer service. Connexus is therefore very pleased to have come to an agreement with an organisation of Doro’s stature and ethos and have no doubts that our customers will continue to receive a high quality service”.