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Falkirk’s award winning digital telecare service

Falkirk Council and Health and Social Care Partnership have been awarded the Silver Digital Telecare Implementation Award in recognition of the progress they have made on their analogue to digital telecare transition project.

To achieve Silver status, a telecare service provider must have successfully completed penetration testing and internal acceptance testing. This is one of the most challenging stages of the transition and frequently uncovers technical challenges which have to be overcome before further progress can be made. Successful completion of this stage clearly demonstrates the security and safety of the digital telecare solution Falkirk Council and Health and Social Care Partnership have implemented.

We are delighted, that as Falkirk’s sole telecare equipment provider, we have been able to offer ongoing advice, product and technical support, training and partnership to help ensure their solution is meeting the highest standards and achieving a significant milestone on their digital journey.

Watch our video where they discuss why, without Doro, they wouldn’t have a digital telecare service.

Falkirk Council and Health and Social Care Partnership have progressed swiftly through the initial stages of the digital telecare transition by utilising lessons learned and templates within the Digital Telecare Playbook as support. They have been able to complete testing ahead of other telecare service providers which puts them in a good position to begin the planned roll-out of their digital services in the near future.

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