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Personal alarm pendant

The personal alarm pendant can be worn around the neck or wrist and allows the wearer to press a button to generate an alarm call when they need help from anywhere in their home, 24 hours a day.

A small and discreet pendant it’s ideal for those who have concerns about their safety or security or that of a loved one. It operates using a frequency which means that it doesn’t interfere with other medical equipment. The lifeline pendant is ideal for:

  • live alone and at risk of falling or in need of reassurance
  • are living with dementia, epilepsy, heart disease or domestic violence
  • have a disability or long term condition
  • have recently returned from hospital or have a short term condition
  • are vulnerable and worried about safety or security
Personal pendant

How does it work?

The personal alarm service is supplied with the pendant and is pressed when the person needs assistance. It raises a call at the 24-hour contact centre where caller details, (caller’s name, address and relevant medical conditions), are displayed on-screen. The operator is able to communicate with the caller through the personal alarm base unit’s loudspeaker/ microphone and decide upon an appropriate course of action.

Why is it needed?

A lifeline pendant and base unit allow the user to remain living in their own home for longer, safe in the knowledge that if they need help it will be there at the touch of a button. It also allows carers to leave the house, or get a good night’s sleep, confident that they will be informed if an emergency occurs.

How does the personal alarm service work?

The pendant works in combination with the personal alarm service and helps individuals to live more independently, and have an improved quality of life.

Discrete wireless sensors throughout your home can automatically raise a local, audible alarm, as well as alerting a carer, key holder or the monitoring centre as appropriate.

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Press the button

Simply press the button on your pendant or alarm unit when you need assistance.

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Speak to our staff

Our staff will respond and speak to you via the alarm unit. If they cannot get in touch they will summon help.

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Help is on the way

We will summon help by contacting the nominated key holder (relative, friend or neighbour) or the emergency services.