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Smoke alarm

Our smoke alarm provides increased reassurance by not only sensing smoke in the home and raising an audible alarm but also notifying our 24-hour monitoring centre who will speak to you to identify the problem or contact the emergency services if needed.

If you have family or friends who are vulnerable or living alone, you will already know that worrying about their welfare and safety is inevitable. A smoke alarm is for anyone who is at risk in their home and requires additional peace of mind, especially smokers.

Smoke alarm

How does it work?

Smoke alarms work with our personal alarm service and automatically sound an alarm in the home when they detect smoke. They also automatically send an alarm to the contact centre at the same time allowing the most appropriate and immediate action to be taken.

By using wireless technology, there is minimal disruption to fixtures and fittings during the installation process and smoke alarms can be easily relocated should the need arise.

Why is it needed?

Fire is by far one of the most serious threats to people at home. Every year house fires cause hundreds of deaths and damage many homes. Homes with a smoke alarm discover fires more rapidly than those without, and are associated with lower casualty rates and less damage.

The importance of a smoke alarm linked to a contact centre cannot be stressed enough. It ensures that the contact centre can contact the emergency services on behalf of the vulnerable adult who may not hear or be able to respond to a stand-alone alarm.

How does the personal alarm service work?

The smoke alarm works in combination with the personal alarm service and helps individuals to live more independently, and have an improved quality of life.

Discrete wireless sensors throughout your home can automatically raise a local, audible alarm, as well as alerting a carer, key holder or the monitoring centre as appropriate.

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Press the button

Simply press the button on your pendant or alarm unit when you need assistance.

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Speak to our staff

Our staff will respond and speak to you via the alarm unit. If they cannot get in touch they will summon help.

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Help is on the way

We will summon help by contacting the nominated key holder (relative, friend or neighbour) or the emergency services.