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As a thank you for looking after us, we want to look after your loved ones

We are offering our personal alarm service* free for 13 weeks to key workers – NHS staff, health and social care workers, teachers, delivery drivers, shopkeepers and many more.

You might be worried about a relative if you don’t live nearby and you can’t visit them due to the risk of infection or self-isolation.

Our personal alarm service can keep them in touch with a friendly, trained professional 24 hours a day at the press of a button, if they have an accident or emergency in their home or they might just need some reassurance or advice.

Simply call us on 0300 456 3618 quoting ‘key worker offer’ and we will post the alarm unit and pendant with simple self-install instructions to your loved one.

* Alarm unit, pendant, self-install option. Includes mobile response service in some areas of Cumbria. Terms & conditions apply. Product received might differ from images shown.

Thank you to our key workers

How does the personal alarm service work?

The personal alarm service helps individuals to live more independently, and have an improved quality of life. A discrete pendant is worn around your wrist or neck and means you can raise an alarm at the touch of a button from anywhere in your home.

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Press the button

Simply press the button on your pendant or alarm unit when you need assistance.

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Speak to our staff

Our staff will respond and speak to you via the alarm unit. If they cannot get in touch they will summon help.

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Help is on the way

We will summon help by contacting the nominated key holder (relative, friend or neighbour) or the emergency services.