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Lifeline Personal Alarm

Peace-of-mind knowing that someone is always there to help you or a loved one

A Personal Alarm is a quick and simple way of getting help at the press of a button if you have an accident or emergency in your home. You may be unable to get to the phone, for instance after falling or because you feel ill. We provide a 24-hour, 365-day monitoring service giving you the freedom to live your life independently knowing that you can obtain assistance when you need it.

£15.96 per month

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The alarm unit can be installed simply and quickly into your home. All we need is a telephone line and a nearby electrical socket.

  1. Press the button – simply press the button on your pendant or base unit when you need help
  2. Speak to staff – talk to our helpful operator through the speaker in the base unit. If they can’t hear you they will get the appropriate help
  3. Help is on its way – we will contact your nominated key holder (relative, friend, neighbour) or the emergency services.

£15.96 per month

The personal alarm unit and pendant is rented. The service costs £15.96 (+vat) per month and £37 installation fee (or £20 admin fee if you install it yourself). Many of our customers do not have to pay VAT if they have a long term medical condition, please contact us for info.

What’s included?

  • Alarm unit and pendant alarm
  • 24 hour UK-based emergency monitoring
  • Installation by our trained engineers
  • Annual service and maintenance visit
  • 100% peace of mind
  • No minimum contract
Personal bundle

Valuable support for your loved ones

Our services support a wide range of people of any age who have concerns about their safety:

What other sensors are available?

As well as the basic lifeline pendant we offer a range of sensors to help keep you safe at home. The equipment can sense risks such as smoke, floods or gas. It sends a message through to our contact centre who will contact you and help you with the problem before it becomes dangerous.

Secure your keys outside for quick access during an emergency

A KeySafe is a simple way to keep your door keys handy should they be needed in an emergency. It is fitted to an external wall and can only be opened by entering a unique code, which we will hold on your behalf, so it’s very secure.

We can supply a range of KeySafes including the C500 police approved key safe that is described ‘as secure as your front door’.

  • Provides easy access to premises
  • Avoids delays and damage to property
  • Storage capacity for up to 6 keys
  • Unique code held by Welbeing
  • Installed by a trained engineer

A KeySafe can be fitted by one of our advisors for a one-off fee of £97.20.

Supra C500 KeySafe