Skip to content

Returns & refunds

If you are not satisfied with your purchase, you have 21 days to return the product with the original packaging and all contents.

Refunds will be given for all service fees paid using the card details that were initially used to make the payment. No refund will be given for the set-up fee.

We will process the refund within 5 working days, however the length of time it takes for the funds to appear in your account will depend on your payment provider.

If you have any queries please contact our finance department at finance@welbeing.org.uk.